.app-body.is-customer-chat-drawer-open {
  overflow: hidden;
}

.customer-chat-page[hidden],
.customer-chat-panel[hidden] {
  display: none;
}

.customer-chat-page {
  position: fixed;
  inset: 0;
  z-index: 1200;
  min-inline-size: 0;
  min-block-size: 0;
  pointer-events: none;
}

.customer-chat-page.is-open {
  pointer-events: auto;
}

.customer-chat-backdrop {
  position: absolute;
  inset: 0;
  border: 0;
  background: var(--surface-scrim);
  opacity: 0;
  cursor: default;
  transition: opacity var(--motion-drawer) var(--ease-out);
}

.customer-chat-drawer {
  position: absolute;
  inset-block: 0;
  inset-inline-end: 0;
  display: grid;
  grid-template-rows: var(--customer-chat-toolbar-size) minmax(0, 1fr);
  inline-size: min(100%, var(--customer-chat-content-size));
  min-inline-size: 0;
  min-block-size: 0;
  overflow: hidden;
  background: var(--customer-chat-dark);
  box-shadow: inset 1px 0 var(--customer-chat-border), calc(var(--space-3) * -1) 0 var(--space-8) var(--customer-chat-shadow-ink);
  transform: translateX(100%);
  transition: transform var(--motion-drawer) var(--ease-out);
}

.customer-chat-page.is-closing .customer-chat-backdrop,
.customer-chat-page.is-closing .customer-chat-drawer {
  transition-timing-function: var(--ease-in);
}

.customer-chat-page.is-open .customer-chat-backdrop {
  opacity: 1;
}

.customer-chat-page.is-open .customer-chat-drawer {
  transform: translateX(0);
}

.customer-chat-drawer-toolbar {
  z-index: 2;
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-inline-size: 0;
  min-block-size: 0;
  padding-inline: var(--space-4) var(--space-2);
  border-block-end: 1px solid var(--customer-chat-border);
  background: var(--customer-chat-panel);
  color: var(--customer-chat-text);
}

.customer-chat-drawer-toolbar strong {
  font-size: var(--type-body);
  font-weight: 700;
}

.customer-chat-close {
  display: inline-grid;
  place-items: center;
  inline-size: var(--control-size);
  block-size: var(--control-size);
  border: 0;
  border-radius: var(--radius-md);
  background: transparent;
  color: var(--customer-chat-muted);
  cursor: pointer;
  transition: color var(--motion-micro) var(--ease-out), background var(--motion-micro) var(--ease-out), transform var(--motion-micro) var(--ease-out);
}

.customer-chat-close:hover,
.customer-chat-close:focus-visible {
  background: color-mix(in srgb, var(--customer-chat-border) 56%, transparent);
  color: var(--customer-chat-text);
}

.customer-chat-close:active {
  transform: scale(var(--press-scale));
}

.customer-chat-close svg {
  inline-size: var(--space-5);
  block-size: var(--space-5);
}

.customer-chat-client {
  position: relative;
  display: grid;
  grid-template-rows: minmax(0, 1fr) auto;
  inline-size: 100%;
  min-inline-size: 0;
  min-block-size: 0;
  block-size: 100%;
  overflow: hidden;
  background: var(--customer-chat-dark);
}

.customer-campaign-popup[hidden] {
  display: none;
}

.customer-campaign-popup__image[hidden],
.customer-campaign-popup__video[hidden],
.customer-campaign-popup__cta[hidden],
.customer-campaign-popup__pin[hidden] {
  display: none;
}

.customer-campaign-popup {
  position: absolute;
  z-index: 8;
  inset: 0;
  display: grid;
  place-items: end center;
  padding: var(--space-4);
  background: color-mix(in srgb, var(--customer-chat-dark) 44%, transparent);
}

.customer-campaign-popup__card {
  position: relative;
  display: grid;
  gap: var(--space-2);
  inline-size: 100%;
  max-block-size: calc(100% - var(--space-4));
  padding: var(--space-4);
  overflow-y: auto;
  border: 1px solid var(--customer-chat-border);
  border-radius: var(--radius-lg);
  background: var(--customer-chat-panel);
  color: var(--customer-chat-text);
  box-shadow: 0 var(--space-5) var(--space-8) var(--customer-chat-shadow-ink);
}

.customer-campaign-popup__close {
  position: absolute;
  z-index: 1;
  inset-block-start: var(--space-2);
  inset-inline-end: var(--space-2);
  display: grid;
  place-items: center;
  inline-size: var(--control-size);
  block-size: var(--control-size);
  border-radius: var(--radius-md);
  background: color-mix(in srgb, var(--customer-chat-dark) 72%, transparent);
  color: var(--customer-chat-text);
  cursor: pointer;
}

.customer-campaign-popup__close svg {
  inline-size: var(--space-4);
  block-size: var(--space-4);
}

.customer-campaign-popup__pin {
  justify-self: start;
  padding: var(--space-1) var(--space-2);
  border-radius: var(--radius-pill);
  background: var(--status-warning-soft);
  color: var(--status-warning);
  font-size: var(--type-micro);
  font-weight: 800;
}

.customer-campaign-popup__image {
  max-block-size: 13rem;
  margin: calc(var(--space-4) * -1) calc(var(--space-4) * -1) var(--space-2);
  overflow: hidden;
  border-radius: var(--radius-lg) var(--radius-lg) 0 0;
}

.customer-campaign-popup__image img {
  inline-size: 100%;
  block-size: 13rem;
  object-fit: cover;
}

.customer-campaign-popup__brand {
  color: var(--customer-chat-blue-end);
  font-size: var(--type-micro);
}

.customer-campaign-popup h2 {
  padding-inline-end: var(--space-8);
  font-size: var(--type-panel);
}

.customer-campaign-popup p {
  margin: 0;
  color: var(--customer-chat-muted);
  font-size: var(--type-small);
  line-height: 1.6;
  white-space: pre-wrap;
}

.customer-campaign-popup__video {
  overflow: hidden;
  border-radius: var(--radius-md);
  aspect-ratio: 16 / 9;
}

.customer-campaign-popup__video iframe {
  inline-size: 100%;
  block-size: 100%;
  border: 0;
}

.customer-campaign-popup__cta {
  display: flex;
  align-items: center;
  justify-content: center;
  min-block-size: var(--control-size);
  margin-block-start: var(--space-2);
  border-radius: var(--radius-md);
  background: linear-gradient(105deg, var(--customer-chat-blue-start), var(--customer-chat-blue-end));
  color: var(--surface-primary);
  font-size: var(--type-small);
  font-weight: 800;
}

.customer-chat-panel {
  grid-row: 1;
  min-inline-size: 0;
  min-block-size: 0;
  overflow: hidden;
}

.customer-chat-panel--home,
.customer-chat-panel--settings {
  background: var(--customer-chat-dark);
  color: var(--customer-chat-text);
}

.customer-chat-scroll {
  min-inline-size: 0;
  min-block-size: 0;
  block-size: 100%;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-gutter: stable;
}

.customer-chat-home-content {
  inline-size: 100%;
  padding: clamp(var(--space-8), 12dvb, calc(var(--space-8) * 4)) var(--space-3) var(--space-6);
}

.customer-chat-home-brand {
  margin: 0 0 var(--space-5) var(--space-2);
  color: var(--customer-chat-text);
  font-size: var(--type-title);
  font-weight: 800;
  letter-spacing: -0.04em;
}

.customer-chat-card {
  border: 1px solid var(--customer-chat-border);
  border-radius: var(--radius-lg);
  background: var(--customer-chat-panel);
}

.customer-chat-inquiry {
  padding: var(--space-3);
}

.customer-chat-inquiry__agent,
.customer-chat-brand-lockup,
.customer-chat-header__actions,
.customer-chat-notification-meta,
.customer-chat-settings-action {
  display: flex;
  align-items: center;
}

.customer-chat-inquiry__agent {
  gap: var(--space-2);
  min-inline-size: 0;
}

.customer-chat-logo {
  display: grid;
  place-items: center;
  inline-size: var(--control-size);
  block-size: var(--control-size);
  flex: 0 0 auto;
  border-radius: 50%;
  background: var(--surface-primary);
  color: var(--customer-chat-blue-end);
  box-shadow: var(--shadow-subtle);
}

.customer-chat-logo svg {
  inline-size: var(--space-6);
  block-size: var(--space-6);
  stroke-width: 2;
}

.customer-chat-inquiry__copy {
  display: grid;
  min-inline-size: 0;
  line-height: 1.35;
}

.customer-chat-inquiry__copy strong {
  color: var(--customer-chat-text);
  font-size: var(--type-small);
}

.customer-chat-inquiry__copy span {
  overflow: hidden;
  color: var(--customer-chat-muted);
  font-size: var(--type-caption);
  text-overflow: ellipsis;
  white-space: nowrap;
}

.customer-chat-inquiry__button {
  display: flex;
  align-items: center;
  justify-content: center;
  inline-size: 100%;
  min-block-size: var(--control-size);
  margin-block-start: var(--space-3);
  border-radius: var(--radius-md);
  background: linear-gradient(105deg, var(--customer-chat-blue-start), var(--customer-chat-blue-end));
  color: var(--surface-primary);
  box-shadow: 0 var(--space-1) var(--space-4) var(--customer-chat-shadow-ink);
  font-size: var(--type-small);
  font-weight: 800;
  cursor: pointer;
  transition: filter var(--motion-micro) var(--ease-out), transform var(--motion-micro) var(--ease-out);
}

.customer-chat-inquiry__button:hover {
  filter: brightness(1.06);
}

.customer-chat-inquiry__button:active,
.customer-chat-tab:active,
.customer-chat-quick-action:active,
.customer-chat-composer button:active,
.customer-chat-settings-action:active,
.customer-chat-notification:active {
  transform: scale(var(--press-scale));
}

.customer-chat-notifications {
  margin-block-start: var(--space-2);
  padding: var(--space-3) var(--space-3) 0;
}

.customer-chat-notifications__heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-3);
  min-block-size: var(--space-6);
  padding-inline: var(--space-1);
}

.customer-chat-notifications__heading strong {
  color: var(--customer-chat-muted);
  font-size: var(--type-caption);
  font-weight: 700;
}

.customer-chat-notifications__heading button {
  min-block-size: var(--space-8);
  padding-inline: var(--space-2);
  background: transparent;
  color: var(--customer-chat-muted);
  font-size: var(--type-caption);
  font-weight: 700;
  cursor: pointer;
}

.customer-chat-notification-list {
  margin: 0;
  padding: 0;
  list-style: none;
}

.customer-chat-notification-list li + li {
  border-block-start: 1px solid var(--customer-chat-border);
}

.customer-chat-notification {
  position: relative;
  display: grid;
  inline-size: 100%;
  min-block-size: calc(var(--space-8) * 2);
  padding: var(--space-2) calc(var(--space-6) + var(--space-1)) var(--space-2) var(--space-1);
  border-radius: var(--radius-sm);
  background: transparent;
  color: var(--customer-chat-text);
  text-align: start;
  cursor: pointer;
  transition: background-color var(--motion-micro) var(--ease-out), transform var(--motion-micro) var(--ease-out);
}

.customer-chat-notification:hover,
.customer-chat-notification:focus-visible {
  background: color-mix(in srgb, var(--customer-chat-border) 42%, transparent);
}

.customer-chat-notification-meta {
  gap: var(--space-1);
  color: var(--customer-chat-muted);
  font-size: var(--type-micro);
  font-weight: 700;
}

.customer-chat-notification__pin {
  padding-inline: var(--space-2);
  border-radius: var(--radius-pill);
  background: var(--status-warning-soft);
  color: var(--status-warning);
  font-size: 0.5625rem;
  cursor: help;
}

.customer-chat-notification-meta strong {
  color: var(--customer-chat-text);
}

.customer-chat-notification__title {
  margin-block-start: var(--space-1);
  font-size: var(--type-small);
  font-weight: 800;
  line-height: 1.4;
}

.customer-chat-notification__description {
  margin-block-start: 2px;
  overflow: hidden;
  color: var(--customer-chat-muted);
  font-size: var(--type-caption);
  line-height: 1.4;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.customer-chat-notification__dot {
  position: absolute;
  inset-block-start: 50%;
  inset-inline-end: var(--space-2);
  inline-size: var(--space-2);
  block-size: var(--space-2);
  border-radius: 50%;
  background: var(--customer-chat-unread);
  transform: translateY(-50%);
}

.customer-chat-notification[data-read="true"] .customer-chat-notification__dot {
  display: none;
}

.customer-chat-footer-note {
  margin: var(--space-4) 0 0;
  color: var(--customer-chat-muted);
  font-size: var(--type-micro);
  text-align: center;
}

.customer-chat-panel--conversation {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto;
  background: var(--customer-chat-canvas);
  color: var(--text-primary);
}

.customer-chat-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-3);
  min-block-size: calc(var(--space-8) * 2);
  padding: var(--space-2) var(--space-4);
  background: linear-gradient(105deg, var(--customer-chat-blue-start), var(--customer-chat-blue-end));
  color: var(--surface-primary);
}

.customer-chat-brand-lockup {
  min-inline-size: 0;
  gap: var(--space-2);
}

.customer-chat-header .customer-chat-logo {
  inline-size: var(--space-8);
  block-size: var(--space-8);
  border-radius: var(--radius-md);
}

.customer-chat-header .customer-chat-logo svg {
  inline-size: var(--space-5);
  block-size: var(--space-5);
}

.customer-chat-brand-copy {
  display: grid;
  min-inline-size: 0;
  line-height: 1.3;
}

.customer-chat-brand-copy strong {
  font-size: var(--type-section);
}

.customer-chat-brand-copy span {
  overflow: hidden;
  font-size: var(--type-micro);
  opacity: 0.86;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.customer-chat-header__actions {
  flex: 0 0 auto;
  gap: var(--space-2);
}

.customer-chat-live-badge,
.customer-chat-new-button {
  min-block-size: var(--space-8);
  border-radius: var(--radius-pill);
  color: var(--surface-primary);
  font-size: var(--type-micro);
  font-weight: 800;
  white-space: nowrap;
}

.customer-chat-live-badge {
  display: inline-flex;
  align-items: center;
  padding-inline: var(--space-3);
  background: color-mix(in srgb, var(--surface-primary) 18%, transparent);
}

.customer-chat-new-button {
  padding-inline: var(--space-3);
  border: 1px solid color-mix(in srgb, var(--surface-primary) 72%, transparent);
  background: transparent;
  cursor: pointer;
}

.customer-chat-log {
  min-inline-size: 0;
  min-block-size: 0;
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: var(--space-3);
  scrollbar-gutter: stable;
}

.customer-chat-assistant-row,
.customer-chat-message {
  display: flex;
  align-items: flex-end;
  gap: var(--space-2);
}

.customer-chat-assistant-avatar {
  display: grid;
  place-items: center;
  inline-size: var(--space-8);
  block-size: var(--space-8);
  flex: 0 0 auto;
  border: var(--line-default);
  border-radius: 50%;
  background: var(--surface-primary);
  color: var(--customer-chat-blue-end);
}

.customer-chat-assistant-avatar svg {
  inline-size: var(--space-5);
  block-size: var(--space-5);
}

.customer-chat-bubble {
  max-inline-size: min(80%, 34rem);
  padding: var(--space-2) var(--space-3);
  border: var(--line-default);
  border-radius: var(--radius-lg);
  background: var(--surface-primary);
  box-shadow: var(--shadow-subtle);
  font-size: var(--type-small);
  line-height: 1.55;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.customer-chat-quick-actions {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-2);
  margin: var(--space-2) 0 var(--space-4) calc(var(--space-8) + var(--space-2));
}

.customer-chat-quick-action {
  display: inline-flex;
  align-items: center;
  gap: var(--space-1);
  min-block-size: calc(var(--space-8) + var(--space-1));
  padding-inline: var(--space-3);
  border: 1px solid var(--customer-chat-blue-start);
  border-radius: var(--radius-pill);
  background: var(--surface-primary);
  color: var(--customer-chat-blue-start);
  font-size: var(--type-caption);
  font-weight: 800;
  cursor: pointer;
  transition: background-color var(--motion-micro) var(--ease-out), color var(--motion-micro) var(--ease-out), transform var(--motion-micro) var(--ease-out);
}

.customer-chat-quick-action:hover {
  background: var(--accent-soft);
}

.customer-chat-quick-action svg {
  inline-size: var(--space-4);
  block-size: var(--space-4);
}

.customer-chat-message {
  margin-block-start: var(--space-3);
}

.customer-chat-message--user {
  justify-content: flex-end;
}

.customer-chat-message--user .customer-chat-bubble {
  border-color: var(--customer-chat-blue-start);
  background: var(--customer-chat-blue-start);
  color: var(--surface-primary);
  border-end-end-radius: var(--radius-sm);
}

.customer-chat-message--assistant .customer-chat-bubble {
  border-end-start-radius: var(--radius-sm);
}

.customer-chat-composer {
  padding: var(--space-3) var(--space-3) var(--space-2);
  border-block-start: var(--line-default);
  background: var(--surface-primary);
}

.customer-chat-composer__row {
  display: grid;
  grid-template-columns: var(--control-size) minmax(0, 1fr) auto;
  align-items: center;
  gap: var(--space-2);
}

.customer-chat-attach,
.customer-chat-send {
  display: grid;
  place-items: center;
  min-block-size: var(--control-size);
  border-radius: var(--radius-md);
  cursor: pointer;
  transition: background-color var(--motion-micro) var(--ease-out), transform var(--motion-micro) var(--ease-out);
}

.customer-chat-attach {
  inline-size: var(--control-size);
  border: var(--line-default);
  background: var(--surface-primary);
  color: var(--text-secondary);
}

.customer-chat-send {
  min-inline-size: calc(var(--space-8) * 2);
  padding-inline: var(--space-4);
  background: var(--customer-chat-blue-start);
  color: var(--surface-primary);
  font-size: var(--type-small);
  font-weight: 800;
}

.customer-chat-send:disabled {
  cursor: wait;
  opacity: 0.72;
}

.customer-chat-composer-field {
  display: flex;
  align-items: center;
  min-inline-size: 0;
  min-block-size: var(--control-size);
  border: var(--line-default);
  border-radius: var(--radius-md);
  background: var(--surface-input);
  transition: border-color var(--motion-micro) var(--ease-out), box-shadow var(--motion-micro) var(--ease-out);
}

.customer-chat-composer-field:focus-within {
  border-color: var(--accent-primary);
  box-shadow: 0 0 0 2px var(--accent-soft);
}

.customer-chat-composer-field[data-error="true"] {
  border-color: var(--status-danger);
}

.customer-chat-composer-field input {
  inline-size: 100%;
  min-inline-size: 0;
  block-size: 100%;
  padding-inline: var(--space-3);
  border: 0;
  outline: 0;
  background: transparent;
  font-size: var(--type-small);
}

.customer-chat-composer__meta {
  display: flex;
  justify-content: center;
  min-block-size: var(--space-5);
  margin-block-start: var(--space-1);
  color: var(--text-tertiary);
  font-size: var(--type-micro);
  text-align: center;
}

.customer-chat-panel--settings .customer-chat-scroll {
  padding: var(--space-2);
}

.customer-chat-settings-card {
  padding: var(--space-3);
}

.customer-chat-settings-title {
  margin: 0 0 var(--space-3);
  color: var(--customer-chat-muted);
  font-size: var(--type-caption);
  font-weight: 700;
}

.customer-chat-settings-action {
  justify-content: space-between;
  inline-size: 100%;
  min-block-size: var(--control-size-lg);
  padding-inline: var(--space-1);
  border-radius: var(--radius-sm);
  background: transparent;
  color: var(--customer-chat-text);
  font-size: var(--type-small);
  font-weight: 800;
  text-align: start;
  cursor: pointer;
  transition: background-color var(--motion-micro) var(--ease-out), transform var(--motion-micro) var(--ease-out);
}

.customer-chat-settings-action + .customer-chat-settings-action {
  border-block-start: 1px solid var(--customer-chat-border);
}

.customer-chat-settings-action:hover {
  background: color-mix(in srgb, var(--customer-chat-border) 42%, transparent);
}

.customer-chat-settings-disclaimer {
  margin: var(--space-4) 0 0;
  color: var(--customer-chat-muted);
  font-size: var(--type-micro);
  text-align: center;
}

.customer-chat-settings-status {
  min-block-size: var(--space-5);
  margin: var(--space-3) 0 0;
  color: var(--customer-chat-muted);
  font-size: var(--type-caption);
  text-align: center;
}

.customer-chat-tabs {
  grid-row: 2;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  min-block-size: calc(var(--touch-target) + var(--space-2));
  padding-block-end: env(safe-area-inset-bottom);
  border-block-start: 1px solid var(--customer-chat-border);
  background: var(--customer-chat-panel);
}

.customer-chat-tab {
  display: grid;
  place-items: center;
  align-content: center;
  gap: 2px;
  min-inline-size: 0;
  min-block-size: var(--touch-target);
  padding: var(--space-1) var(--space-2);
  background: transparent;
  color: var(--customer-chat-muted);
  font-size: var(--type-micro);
  font-weight: 700;
  cursor: pointer;
  transition: color var(--motion-micro) var(--ease-out), transform var(--motion-micro) var(--ease-out);
}

.customer-chat-tab svg {
  inline-size: var(--space-5);
  block-size: var(--space-5);
}

.customer-chat-tab[aria-selected="true"] {
  color: var(--customer-chat-blue-start);
}

.customer-chat-tab:hover {
  color: var(--customer-chat-text);
}

.customer-chat-panel.is-entering {
  animation: customer-chat-panel-in var(--motion-standard) var(--ease-out) both;
}

@keyframes customer-chat-panel-in {
  from {
    opacity: 0;
    transform: translateY(var(--space-1));
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@media (max-width: 40.5rem) {
  .customer-chat-drawer {
    box-shadow: none;
  }

  .customer-chat-home-content {
    padding-block-start: clamp(var(--space-8), 8dvb, calc(var(--space-8) * 2));
  }

  .customer-chat-header {
    padding-inline: var(--space-3);
  }

  .customer-chat-live-badge {
    display: none;
  }
}

@media (max-width: 30rem) {
  .customer-chat-home-content,
  .customer-chat-log,
  .customer-chat-composer {
    padding-inline: var(--space-2);
  }

  .customer-chat-header__actions {
    gap: var(--space-1);
  }

  .customer-chat-new-button,
  .customer-chat-quick-action {
    padding-inline: var(--space-2);
  }

  .customer-chat-brand-copy span {
    max-inline-size: calc(var(--space-8) * 5);
  }

  .customer-chat-quick-actions {
    margin-inline-start: 0;
  }

  .customer-chat-bubble {
    max-inline-size: 86%;
  }

  .customer-chat-composer__row {
    grid-template-columns: var(--control-size) minmax(0, 1fr) calc(var(--space-8) * 2);
  }

  .customer-chat-send {
    min-inline-size: 0;
    padding-inline: var(--space-2);
  }
}

@media (max-height: 45rem) {
  .customer-chat-home-content {
    padding-block-start: var(--space-8);
  }

  .customer-chat-home-brand {
    margin-block-end: var(--space-3);
  }

  .customer-chat-notification {
    min-block-size: calc(var(--space-8) + var(--space-6));
  }
}

html[data-motion="off"] .customer-chat-page *,
html[data-motion="off"] .customer-chat-page *::before,
html[data-motion="off"] .customer-chat-page *::after {
  scroll-behavior: auto !important;
  animation: none !important;
  transition: none !important;
}

html[data-motion="off"] .customer-chat-panel.is-entering {
  animation: none;
}